Shipping policy

Last updated: November 12, 2026

Thank you for shopping with hannahtrendstudio shop. This policy explains how we process and ship your order, what it costs, and what to expect after you buy.

Order Processing & Production All of our apparel is custom printed on demand just for you. Orders typically take 2–4 business days (excluding weekends and holidays) for production and quality inspection before they are handed over to the shipping carrier. You will receive a confirmation email with a tracking number as soon as your order ships.

Shipping Methods, Costs & Delivery Times We currently ship to addresses within the United States. All delivery timeframes below are total estimated times from the date your order is placed (including production and carrier transit):

  • Standard Shipping:

    • $4.99 flat rate for orders under $40.00.

    • Free for orders of $40.00 and up.

    • Estimated Delivery Time: 5–8 business days.

  • Express Shipping:

    • $15.00 flat rate for orders under $80.00.

    • Free for orders of $80.00 and up.

    • Estimated Delivery Time: 3–5 business days.

Please note: Delivery times are estimates, not guarantees, and may occasionally be affected by carrier delays, peak holiday seasons, or severe weather outside our control.

Order Tracking Once your order leaves our facility, we will email you a shipping confirmation containing your tracking number and a link to monitor your package. Please allow 24–48 hours for the carrier's tracking system to update after receiving your email.

Order Changes & Cancellations Because each item is custom-printed to order, we can only accommodate address corrections, size/color changes, or cancellations within 12 hours of placing your order, before production begins. Once an order enters production or is in transit, we are unable to modify or cancel it. Please double-check your shipping address carefully at checkout.

Lost, Damaged, or Delayed Packages If your package arrives damaged, is lost in transit, or is significantly delayed beyond the estimated window, please contact us with your order number and photos (if damaged) so we can promptly arrange a replacement or assist you with the carrier.

Questions? If you have any questions about your order or shipping, please contact our support team at halcyonethelbertdiego6518@hotmail.com or through our Contact Information page.